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We handle the paperwork
Insurance Claims Assistance
We are the insurance claims body shop drivers pick themselves, not the one their insurer suggests. We work with every carrier and deal with the estimate, the supplements and the back-and-forth so you do not have to. In most Florida claims you choose the shop, not your insurer — your policy says when that changes.
- 4.9★ on Google
- Open 7 Days
- Free Estimates
- All Insurance Accepted
- Se Habla Español
Free estimate by text. Send photos of the damage to 561 797 0353 — one straight on and one at an angle works best. We reply with a price range.
What is included
What we take off your plate
Most people have not made a collision claim before, and the process is designed by people who do it every day. That asymmetry is the actual problem.
Estimate in your carrier's format
Written the way your insurance company needs to receive it, so it does not bounce back and cost you a week.
Photo documentation
Every piece of damage photographed at teardown, which is what turns a disputed line item into an approved one.
Supplements when hidden damage appears
Extra damage shows up on almost every job once panels come off. We file it with the insurer instead of adding it to your bill.
Direct billing
We bill the carrier directly where the claim allows it, so you are not floating the repair on your own card.
Parts conversations
OEM, aftermarket or recycled — we tell you what the insurer approved and what the difference actually means for your car.
Someone who answers
You get a person at the shop who knows your claim, not a queue. We are not part of any insurance company's direct-repair program — on purpose. It means we work for you, not for them. In most claims the choice of shop is yours, and we help you exercise it. If you need a rental car, most carriers arrange it directly, and we are glad to help you coordinate one.
How it works
How a claim runs through our shop
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Bring us the claim number
That is genuinely all we need to start. If you have not opened a claim yet we can talk through whether it is worth doing.
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We estimate and submit
The car is assessed, documented and the estimate goes to your carrier in their format, with the photos attached.
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Approval and teardown
Once approved we start. When teardown reveals more damage, that becomes a supplement rather than a surprise for you.
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Repair and billing
The work happens here start to finish, and the invoicing goes to the insurer where the claim allows. You cover your deductible, nothing else.
Our work
Claims we have handled
Real cars from our own bays in Lake Worth Beach — no stock photos.
More photos from this service
FAQs
Can my insurance company make me use their shop?
Usually not. In most claims you choose where your vehicle is repaired, and insurers can recommend the shops in their network, but a recommendation is not a requirement. The exception depends on your policy: if the insurer elects to repair the car itself, it can require a particular shop, and section 626.9743(3) of the Florida Statutes then obliges it to return the car to its condition before the loss at no extra cost to you beyond what the policy states. So read the repair section of your policy, and ask the adjuster whether they are electing to repair. If the choice is yours and you want the car repaired here, give us the claim number. We deal with every carrier and the process runs the same way.
What if the insurance estimate is lower than the real repair?
That is extremely common, and it is not usually anyone acting in bad faith — the first estimate is written from photos or a quick visual, before anything comes apart. The fix is documentation. We photograph every piece of damage at teardown and file a supplement with the evidence attached. Most supplements get approved because they are backed by pictures. What you should never accept is a shop making up the gap by skipping steps in the repair.
OEM, aftermarket or used parts — does it matter?
It can. OEM parts come from the manufacturer and fit the way the original did. Aftermarket quality ranges from excellent to genuinely poor, and the bad ones cost you in fitment and panel gaps. Recycled OEM parts are often a good middle path. What your policy covers varies, so we tell you what the carrier approved and what you would be getting. If we think an approved part will compromise the repair, we will say so and push back.
Do I still have to pay my deductible?
Yes. Your deductible is set by your policy and it is the part of the repair you agreed to cover. Be careful with any shop that offers to "take care of" or waive it — in Florida that is insurance fraud, and it puts you on the hook, not just them. A shop willing to do that with your claim is telling you something about how it treats the rest of the repair.
Related services
What else we do
Have a claim number? That is all we need.
Call us and we will take it from there — estimate, submission, supplements and billing. You deal with us, not with the carrier. Free estimate, no commitment, for drivers in Lake Worth Beach and West Palm Beach.